Business Development Operations Assistant

Natural Elements Painting & Repair (NEPR)

Remote (Must work EST hours)

Part-Time (Up to 20 hours per week)

Pay: $6.00 - $8.00 per hour (based on experience and performance)

About Natural Elements Painting & Repair

Natural Elements Painting & Repair is a U.S.-based commercial and residential painting and repair company focused on delivering high-quality service, strong client relationships, and reliable project execution. We value accountability, clear communication, continuous improvement, and ownership in everything we do.

Role Overview

We are looking for a highly organized, detail-oriented Business Development Operations Assistant to support our business development, CRM management, lead generation, outreach, and administrative operations.

This is not a social media posting or marketing design position. We are not looking for someone focused primarily on Facebook, Instagram, graphic design, or social media content creation. The primary focus of this role is business development operations, CRM management, LinkedIn prospecting, lead generation, and follow-up coordination.

This role is critical in keeping our sales pipeline organized, improving and updating our CRM business development pipeline functionality, supporting lead generation efforts, improving follow-up consistency, and ensuring business development activities are executed on time and accurately.

You will work directly with leadership to help manage and improve Pipedrive, research and hunt for new leads on LinkedIn, assist with managing the lead generation and follow-up process, support outreach campaigns, and maintain accurate data across systems.

This is a fast-paced, remote role that requires strong structure, excellent communication skills, and the ability to manage multiple priorities independently.

Key Responsibilities

Business Development & CRM (Pipedrive)

Manage and maintain the BD pipeline in Pipedrive with accurate, up-to-date information
Help update and improve CRM business development pipeline functionality and organization
Track all follow-ups, next steps, and deal activity
Ensure every opportunity has proper notes, stages, and status updates
Support lead tracking, referral tracking, and pipeline reporting
Identify and help create new business development opportunities
Assist leadership with maintaining an efficient and consistent lead management process

Lead Generation & Outreach Support

Research and identify commercial prospects, referral partners, and decision-makers
Hunt for and identify new business leads through LinkedIn and other prospecting resources
Assist with managing LinkedIn prospecting, lead tracking, and follow-up activities
Manage repeatable BD campaigns, such as customer reactivation, seasonal outreach, and referrals
Conduct commercial prospect research and build and maintain targeted contact lists
Assist in coordinating follow-ups with past clients and prospects

Business Development & Campaign Support

Assist with email campaigns in Pipedrive
Support preparation of BD emails, basic copy, presentations, and outreach materials
Help maintain customer-facing materials, files, and business development resources
Support occasional website or business content updates as needed
Coordinate with outside vendors when necessary
Track campaign execution and reporting results

Please note: Social media posting, Facebook/Instagram management, and marketing design are not primary responsibilities of this position.

Administrative Support

Maintain organized CRM, spreadsheets, and internal documentation
Support reporting for weekly meetings and leadership updates
Help track action items and ensure follow-through on tasks
Assist with general data entry and system updates

Requirements

Highest-level English communication skills required (written and spoken)
Strong attention to detail and organizational skills
Experience with CRM systems (Pipedrive preferred)
Comfortable with Google Workspace (Docs, Sheets, Gmail, Drive)
Strong follow-up discipline and reliability
Ability to work independently in a remote environment
Strong research and problem-solving skills
Comfortable researching and identifying prospects through LinkedIn
Must be available to work EST business hours
Reliable computer and high-speed internet connection

Preferred Experience

Business development, sales support, or operations experience, preferably B2B focused
Experience with LinkedIn Sales Navigator, LinkedIn prospecting, or other lead research tools
Experience managing or improving CRM pipelines and business development workflows
Experience supporting service-based or construction-related businesses

Schedule

Part-time: up to 20 hours per week
Must be available during EST business hours
Flexible scheduling within agreed working window
Occasional meetings required

Compensation

$6.00 - $8.00 per hour
Based on experience, performance, and demonstrated ability

What Success Looks Like

CRM pipeline is always accurate, organized, and up to date
CRM business development functionality and workflows are continuously improved
Leads and follow-ups are consistently tracked and completed
New prospects are actively identified through LinkedIn and other research channels
New business opportunities are actively created and supported
Business development and outreach campaigns are executed on time
Leadership has clear visibility into pipeline and BD activity

Why Join NEPR

This role is ideal for someone who enjoys structure, ownership, research, and meaningful operational impact. You'll play a key role in helping drive business growth, improving systems, identifying new opportunities, and supporting a team that values accountability, learning, and continuous improvement.

Natural Elements Painting & Repair (NEPR) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information, military status, or any other protected characteristic under federal, state, or local law. We provide reasonable accommodations for applicants and employees as required by law.

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