ticketing platforms, Salesforce, customer account administration, zendesk, Data Entry, CRM

Json, Sql, Salesforce Inspector Workbench, API Troubleshooting, Salesforce Production Support RCA

Salesforce Administration, Testing, System Enhancements, Salesforce, DealHub, CPQ Configure Price Quote, User Access Provisioning, Salesforce Data Reporting, Sales technology platforms, Troubleshooting, Licensing

Salesforce Service Cloud, e-commerce order processing, CRM software systems, Microsoft Office products

Microsoft Office, HTML, CRM Tools, internet browsers, email platforms, Salesforce Service platform

Excel, Complaint resolution, Salesforce, Knowledge of sales operations, Understanding of technology and telecommunication products, Customer service

Shopify, Salesforce Service Cloud, Gorgias, AI self-service optimization, live chat ticketing systems, zendesk, social care channels

Oauth, Saml, Networking, Json, Rest Api, Web Applications, Linux, Azure, Scripting, AWS, Cloud SaaS applications, Windows desktop applications, ISO20000, Security, ITIL 4 Foundation

Servicenow, Salesforce, zendesk, Microsoft Office Suite

Github, Permission Sets, Deduplication, Profiles, JIRA, Page Layouts, Custom Objects, Data Cleansing, Bitbucket, Gitlab, Mulesoft, Uat Testing, Record Types, Salesforce, ticketing workflows, OwnBackup, fields