Employment Type: Full-time

Location: Remote/Onsite

Working Hours: U.S. Central Time (CST)

About Us

Advanced Asset Management (AAM Living) delivers smart, data-driven property and asset management solutions across Texas. We specialize in maximizing occupancy, optimizing operations, improving turnover speed, and creating high-quality resident experiences. Our portfolio spans multifamily, affordable housing, build-to-rent, and community-centric living environments where operational excellence drives financial performance.

We are modern, tech-enabled, people-centric, and driven by efficiency, transparency, and continuous improvement.

Role Overview

The Accounts Receivable Specialist is responsible for managing and monitoring incoming payments, resident account balances, and receivable activity across a portfolio of multifamily properties. This role helps ensure accurate billing, timely collections, proper posting of payments, and strong financial reporting while supporting on-site teams and maintaining excellent customer service with residents and internal stakeholders.

Key Responsibilities

Process and post resident payments, including rent, fees, deposits, and other charges, accurately and in a timely manner.
Monitor accounts receivable aging and follow up on past-due balances.
Reconcile resident ledgers and investigate account discrepancies, unapplied payments, charge errors, and balance disputes.
Coordinate with property managers, leasing staff, and regional teams to resolve billing and collection issues.
Prepare and distribute notices related to delinquent accounts in accordance with company policy and applicable regulations.
Support move-in, move-out, and deposit accounting processes as they relate to resident balances.
Review NSF payments, chargebacks, payment plans, and write-off requests.
Maintain accurate records of collections activity, payment arrangements, and account adjustments.
Assist with monthly close by reconciling receivable balances and preparing related reports.
Ensure compliance with company policies, lease terms, fair housing considerations, and applicable state and local requirements.
Respond to resident and internal inquiries regarding balances, payment history, and account status.
Work with accounting leadership and operations teams to improve receivable processes and reduce delinquency.

Required Qualifications

High school diploma or equivalent required; associate's or bachelor's degree in accounting, finance, or business preferred.
2+ years of accounts receivable, property accounting, or related experience preferred.
Multifamily property management experience preferred.
Experience with property management and accounting software such as Yardi, RealPage, Entrata, or similar platforms preferred.
Strong understanding of accounts receivable principles, reconciliations, and collections processes.
Proficiency in Microsoft Excel and other Microsoft Office applications.
Strong attention to detail, organization, and accuracy.
Ability to manage multiple properties, deadlines, and competing priorities.
Excellent written and verbal communication skills.
Ability to handle sensitive financial information with professionalism and confidentiality.

Benefits

Competitive compensation package.
Paid time off.
Opportunities for professional growth and career advancement.
A collaborative, innovative, and high-performance work environment.