Manual Testing, Software Testing, Quality Assurance, Stlc, Defect Tracking, Bug Tracking, Test Case Creation, Test Plan Creation, Regression Testing, Functional Testing

quality reporting , Reporting Tools, Microsoft Excel, Quality Assurance, Quality Management Systems, Root Cause Analysis, speech analytics, Customer Interaction Platforms, Calibration, Call Monitoring, Continuous Improvement Methodologies, UK Banking and Collections Regulations, Coaching Sessions

Manual Testing, Quality Assurance, Test Cases, Analytical Skills, productivity software, quality monitoring tools, Quality Control, Crm Systems