Active Directory Administrator

What You'll Do

Active Directory Operations Support

Support the administration of user accounts, groups, and Organizational Units (OUs) in a structured enterprise environment.
Handle routine account provisioning, updates, and deactivation activities with accuracy and attention to detail.

Group Policy and Access Support

Assist with Group Policy implementation and validation under the guidance of senior administrators.
Help resolve common policy and access-related issues while building troubleshooting capability.

Monitoring and Issue Resolution

Monitor key Active Directory health indicators and escalate issues appropriately to maintain service reliability.
Contribute to incident and service request resolution using standard operational processes.

Documentation and Process Compliance

Maintain accurate documentation for procedures, support activities, and recurring tasks.
Follow security, change management, and service delivery standards in a global IT environment.

Learning and Team Collaboration

Work alongside experienced engineers and gain exposure to enterprise identity and infrastructure services.
Participate in knowledge-sharing and continuous improvement initiatives that support team development.

Additional Responsibilities

Provide support for basic Windows administration tasks related to Active Directory services.
Assist in maintaining operational tools, reports, and team documentation.
Contribute to monthly activity and service reporting as requested.
Support process documentation for operations and service delivery teams.

What We're Looking For

Fundamental Windows Server Knowledge

Basic understanding of Windows Server administration and core services.
Familiarity with server roles such as Active Directory, DNS, and DHCP is an advantage.

Active Directory Administration Basics

Knowledge of user, group, and computer object management.
Understanding of Organizational Units (OUs), permissions, and standard administrative tasks.

Group Policy and Access Support

Basic Troubleshooting and Monitoring

Ability to review logs, follow troubleshooting steps, and escalate issues when appropriate.
Awareness of standard operational and security procedures.

PowerShell and Automation Exposure

Hybrid Identity Awareness

Windows Admin Center

Familiarity with centralized management of Windows Servers and Active Directory roles.

Nice to Have

Basic familiarity with backup concepts for Active Directory and Windows Servers.
Exposure to virtualization technologies such as VMware or Hyper-V.
Awareness of networking fundamentals.
Knowledge of IT Service Management (ITSM) or ITIL concepts.

Experience & Personal Attributes

0–2 years of experience in IT Infrastructure, Systems Administration, Service Desk, or Technical Support.
Strong interest in building a career in infrastructure, identity, or enterprise systems administration.
Eager to learn, adaptable, and motivated to grow in a fast-paced technical environment.
Team player with the ability to collaborate effectively across IT and business teams.
Customer-focused with strong problem-solving and communication skills.
Ability to follow procedures, analyze basic issues, and escalate appropriately when needed.
Willingness to learn new tools, technologies, and best practices as part of ongoing development.

Tools & Environment

Jr Active Directory Administrator (Entra ID/Azure AD)