We are looking for an IT Staff to provide technical support and ensure the reliability, security, and efficiency of the company's IT infrastructure and systems.

In this role, you will support end users by troubleshooting hardware and software issues, maintaining computers and network devices, administering user accounts, monitoring databases and CCTV systems, and performing preventive maintenance to ensure uninterrupted business operations. If you have a passion for technology, enjoy solving technical issues, and want to grow your career in IT within a manufacturing environment, we'd love to hear from you.

Key Responsibilities

Provide technical support for hardware, software, printers, and network-related concerns
Install, configure, maintain, and troubleshoot desktops, laptops, peripherals, and operating systems
Perform preventive and corrective maintenance on IT equipment
Administer user accounts, email accounts, passwords, and access permission
Monitor and maintain SQL databases, backup and recovery procedures, and data integrity
Monitor CCTV systems and assist in maintaining IT security controls
Install software updates, antivirus solutions, and system patches
Maintain IT asset inventory and documentation
Support production and office users with day-to-day IT requirements
Assist in IT-related projects and continuous improvement initiatives

Qualifications

Bachelor's Degree in Information Technology, Computer Science, Information Systems, or any related field
At least 1–2 years of experience in IT Support, Technical Support, Help desk, or System Administration
Experience troubleshooting hardware, software, printers, and network issues
Basic knowledge of SQL database administration and backup/recover
Experience managing Windows user accounts and access permission
Familiarity with CCTV systems and IT hardware maintenance is an advantage
Strong communication, analytical, and customer service skills

Work Setup

Full Onsite
Laguna Technopark, Santa Rosa, Laguna
Day Shift