Active Listening, Customer Support, Product Knowledge, Product application, Customer service, Troubleshooting, Communication, Technical support, Problem Solving

customer service, audio devices, Basic Computer Knowledge, Troubleshooting

Ms Office, Internet Browsing, Customer service, Troubleshooting, Technical support

Oracle, Knowledge Base System, Beaming technology, Home audio systems, Technical inbound call center experience, Windows-based computer systems

Cloud Computing, collaboration tools, technical support, Troubleshooting

Technical aptitude, Remote Incident Management, Incident tracking system

Technical Assistance, Troubleshooting

computer technology , Wan, Software Installation, Lan, internet navigation, networking components, system functions, Installations, Email Management, computer operating systems, Troubleshooting

Confluence, JIRA, Salesforce, Helpdesk ticket tracking software, Enterprise AI tools and technologies, Microsoft Office Applications