To manage and support end-to-end Accounts Payable processes including invoice processing, goods receipting, vendor payments, and expense reimbursements. The role requires strong process knowledge, attention to detail, and a commitment to compliance and service excellence in a pharmaceutical environment using SAP and related tools.

Core Responsibilities

Execute invoice entry, purchase order matching, and goods receipting using SAP.
Perform three-way match and ensure accurate vendor payment processing.
Validate and process employee expense claims using ZENO.
Perform payment reconciliations and resolve discrepancies using Blackline.
Ensure timely task completion in line with defined Service Level Agreements (SLAs).
Maintain high levels of accuracy, data quality, and compliance in all transactions.
Respond to internal and external queries with a focus on customer satisfaction.
Document and review process changes to improve quality and efficiency.
Conduct root cause analysis (RCA) on errors and contribute to Corrective and Preventive Actions (CAPA) and FMEA.
Participate in process improvement initiatives and automation projects.
Maintain and update SOPs and knowledge management databases.
Support internal and external audits with complete and accurate documentation.
Mentor and support team members through knowledge sharing and training sessions.
Participate in cross-training, refresher training, and peer reviews.
Ensure compliance with pharmaceutical finance standards and internal controls.

Knowledge, Skills and Abilities

Strong understanding of Accounts Payable processes and financial documentation.
Experience in pharmaceutical industry operations and compliance requirements.
Proficiency in SAP ERP, ZENO, Blackline, and workflow platforms.
Strong analytical and problem-solving skills, including RCA and CAPA preparation.
Ability to manage workload independently and meet SLA targets.
Effective communication and stakeholder coordination skills.
Commitment to delivering high-quality service and continuous improvement.
Passion for learning, collaboration, and process excellence.

Education and Work Experience Requirements

Bachelor's or Postgraduate degree in Finance, Accounting, or Science.
2–6 years of experience in Accounts Payable operations, preferably in the pharmaceutical industry.

Accounts Payable/Finance Officer