Amadeus, Salesforce, Comarch, pulse, Etihad Reward Shop, Microsoft Dynamics, Proficient in MS Office applications, Basic technical skills, Fluent in spoken language Mandarin

Microsoft Office, customer support tools, Google Workspace

case management software , CRM ticketing systems, Microsoft Office Word, Fluent in English and Spanish

billing systems , internet services, Basic knowledge of telecommunications products, Proficiency in Microsoft Office, crm software, Customer service excellence, Technical Troubleshooting

Web Hosting, Telephony Tools, Cross-selling, Upselling, Sales, Customer Service, Troubleshooting, Technical Support

crm software, Data Entry, Conflict Resolution, Technical Support, Product Knowledge, Multitasking Ability