ticketing systems , Data Center Infrastructure, Technical support troubleshooting, Remote network diagnostic tools, Industrial Automation, Electrical distribution, IoT software platforms, crm software

Salesforce, AI tools, Project management, CRM

Encryption - SSL TLS, Network stack - TCP IP DNS DHCP HTTP HTTPS, Sql Queries, troubleshooting financial systems POS machines, Windows operating systems, Types of Certificates, Windows Office 365 Administration, Single Sign-On Multifactor authentication configuration and troubleshooting, PSA CRM tools applications, Active Directory Entra ID, RESTful API usage

ticketing systems , Technical Support, Documentation, Electrical Components, Problem-Solving Skills, Inverters, Troubleshooting, EV Charging Systems

integration of RPA tools with other enterprise systems, automation workflows, debugging and troubleshooting automation scripts and bots, process optimization techniques

ticketing systems , CSS, Version Control, Amazon CloudWatch, Soap, Json, HTML, Git, Javascript, Xml, Rest Apis, Postman, NoSQL databases, Ms Office Word

Process Documentation, content tools, layout software, CMS platforms, IT Ticketing System, editorial systems