15:I[832,["669","static/chunks/app/(Engagement)/similar-jobs/%5Bid%5D/page-9dc2fc5b4ef7d78d.js"],"default"] 18:I[5878,["669","static/chunks/app/(Engagement)/similar-jobs/%5Bid%5D/page-9dc2fc5b4ef7d78d.js"],"Image"] 16:T4f0,{"showUserEngagement":"true","resumeParserSwitch":"false","careerFairLink":"https://www.foundit.com.ph/events/triumphph","syndicatedQuickApplyEnabled":"false","bulkApplyMultiSelect":"15","oldLoginCheck":"true","showUploadViaGoogleDrive":"false","heroSectionHeading":"Over 700,000+","gaAccountId":"UA-33931828-1","hideCsCartIcon":"false","triumphEventId":"3","showAppRegistrationPopup":"true","recaptchaV2Switch":"true","srpBrandBooster":"false","dfpSwitch":"true","parseNewResume":"true","parseResumeSwitchDesktop":"false","hideExperienceTypePopup":"true","cleverTapProjectId":"6K9-ZK8-ZZ6Z","copyrightYear":"2020","showDesktopDropboxV2":"false","hideBellNotification":"false","showPassiveJobs":"false","triumphEndDate":"7-3-2024","showTriumphEvent":"true","jobsCount":"100,000+","showPromotionsBox":"true","showCareerFair":"true","parseResumePhoenix":"true","showAppLoginPopup":"false","careerFairName":"Career Fair","resumeParseTime":"30000","showAspireElement":"false","channelName":"Philippines","socialLoginOn":"true","newProfileFlow":"false","socialUrls":"[\"https://www.facebook.com/founditPhilippines/\",\r\n\"https://x.com/foundit_PH\",\r\n\"https://www.linkedin.com/company/foundit-jobs/\",\r\n\"https://www.youtube.com/@foundit_Philippines/featured\"]"}17:T4d7,Scope

Own the end-to-end customer experience across all channels
Design and improve customer journeys from onboarding to after-sales support
Handle customer complaints, escalations, and service recovery processes
Work closely with operations, sales, and product teams to fix service gaps
Build customer feedback systems and track satisfaction metrics
Drive initiatives that improve customer retention and loyalty
Identify pain points and turn them into process improvements
Lead c

Customer Experience Head