process redesign , Management Consulting, Process Excellence, Transformation Methodology Design, Benchmarking, Facilitation

Business Acumen, Client Services Management, Customer Service, Bpo Operations, Conflict Resolution, Communication, Program Management, Presentation

Digital Media, Ms Office Applications, traditional media, Negotiation Skills, marketing concepts, Communication Skills

CRM Tools, Risk Assessment, strategic communications, Client Services

Formulating and implementing strategic communications, Partnership plans