The Power BI Analyst is responsible for designing, developing, and maintaining interactive Power BI dashboards and reports for business stakeholders. In this role, you will be at the intersection of data and decision-making — transforming complex datasets into clear, actionable insights that directly influence operational and business outcomes. You will work closely with cross-functional teams, clients, and leadership stakeholders, ensuring that the right data is presented in the most impactful way. This is a high-impact role where your work will be seen and felt at every level — from day-to-day operations to strategic client conversations. If you are passionate about data storytelling and thrive in a fast-paced, collaborative environment, this is a role with significant opportunities for growth and recognition.

Key Responsibilities:

Design, develop, and maintain interactive Power BI dashboards and reports for business stakeholders
Collaborate with operations, workforce, and leadership teams to understand reporting requirements and translate them into visual solutions
Monitor and troubleshoot dashboard refresh issues and ensure data accuracy and reliability
Perform data extraction, transformation, and loading (ETL) from multiple data sources
Document reporting processes, data definitions, and naming conventions.
Conduct regular data validation and quality checks to ensure dashboard integrity
Present insights and findings to stakeholders in a clear and concise manner
Support continuous improvement initiatives through data-driven recommendations

Qualifications:

Minimum 2–3 years of experience in a Power BI or data analytics role
Familiarity with call center metrics and reporting
High school diploma or equivalent required; college education is preferred
Outstanding verbal and written communication and interpersonal skills
Fast learner who can adjust quickly and meet client deadlines
Microsoft Power BI certification is a plus
Strong communication and stakeholder management skills
Ability to work independently and manage multiple reporting projects simultaneously
Excellent analytical, problem-solving, and quick decision-making abilities
Proficiency in Power BI — including DAX formulas, calculated fields, and data modeling
Strong working knowledge of Microsoft Excel — including pivot tables, VLOOKUP, and complex formulas
Solid understanding of data visualization best practices
Strong analytical and problem-solving skills with high attention to detail
Ability to communicate complex data insights clearly to non-technical audiences
Experience with data cleaning, transformation, and ETL processes

Why Join Us

At Cognizant, we don't just offer jobs—we build careers that thrive in the digital era.

Growth That Matters – Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You're not just filling a seat—you're building a future.
Support That Empowers – A collaborative culture where your voice is heard, your ideas matter, and your well-being is prioritized through strong benefits and work-life balance.
Impact That Inspires – Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.

Your future starts here—grow, thrive, and make an impact with Cognizant.

PowerBI Analyst