Apis, Networking, user interface integrations, Troubleshooting, Genesys Cloud, voice telephony, platform configuration, Reporting

Hardware Installation, Software Installation, Technical Support

ticketing systems , Apis, Jira, Sql, SaaS platforms, system integrations, zendesk, cloud-based applications, networking troubleshooting tools, Crm Systems, Freshdesk

Incident tracking system, Level 1 technical troubleshooting

PCS, Printers, Laptops, Preventive Maintenance, Troubleshooting, technical support

Technical Support, Machine Installation, Autocad, Troubleshooting, Quality Control

Basic knowledge of software development and deployment, Technical documentation writing, Knowledge of cable types and usage, Networking and web services