computer navigation , triaging procedures, patient intake, Medical Terminology, Data Entry, healthcare CRM platforms

Excellent communication skills in English, Strong customer service orientation, Familiarity with call centre operations and software

Analytical Skills, Active Listening, Communication Skills, Attention To Details, Customer service

customer service, English Communication, call center experience

High level attention to detail, Customer Service experience in an in-bound Service Center, Multi-tasking, Ability to work in a structured environment, Analytical and problem-solving skills, Strong computer skills

Google Workspace, customer relationship management software, typing at least 50 words per minute, Data Entry

Financial Services, Fraud Prevention, Contact Center, Customer Service, Chargeback Process, Mastercard Rules