Operations Manager

Presto Drycleaners Pte Ltd . Singapore

Location: Toa Payoh factory, Singapore (on-site, factory floor)

Reports to: CEO

Employment type: Full-time

About the Role

Presto runs a busy dry-cleaning and laundry factory that serves customers across Singapore every day. We are looking for an Operations Manager to take full ownership of how the factory floor runs - production flow, manpower, standards, discipline, and the cleanliness and order of the workplace - so that quality and turnaround stay consistent however busy we get.

The Operations Manager leads daily factory production at Presto, making sure all garments are sorted, processed, and ready on time. You will work closely with management and ground staff to spot problems early and turn them into practical fixes. This is a hands-on role on the factory floor: you will both plan and run the floor, think clearly, act early, and follow through without being told.

What You Will Be Doing

Production & manpower

Ensure the sorting and packing operations run smoothly and output is ready on time
Allocate manpower based on daily volume spot shortages early and decide when overtime is needed
Reprioritize stations when manpower is constrained
Ensure all agreed process changes and new SOPs are carried out, and follow up daily on compliance (e.g. colour testing, QC checks)

Cleanliness, order & discipline

Keep the factory clean, tidy, and well-organized at all times - own housekeeping and floor order (e.g. 5S routines) as a daily habit, not a one-off
Conduct regular walk-throughs to maintain workplace cleanliness, order, and safety
Maintain discipline across a multilingual workforce and hold staff firmly to standards

People & communication

Resolve staff conflicts fairly and early, before they affect the work
Act as the communication bridge between management and ground staff
Keep team morale stable without compromising standards

Problem-solving

Use CCTV and data to identify mistakes and recurring operational issues
Investigate root causes before proposing solutions, and present structured problem statements to management

How You'll Do It

Plan manpower around actual daily volume, not guesswork
Act early on shortages instead of reacting late
Investigate root causes before jumping to solutions
Use CCTV and data to find what is really going wrong
Present problems clearly and in a structured way, with proposed fixes
Follow through until every action item is fully closed
Hold standards firmly while keeping the team steady and motivated
Communicate clearly in both directions - up to management and down to the floor
Suggest solutions instead of waiting for instructions

What You Bring to the Role

Experience leading a production line, factory floor, or operations team
Strong sense of ownership - takes full responsibility for outcomes, follows through without supervision, and treats production targets as long-term commitments rather than daily firefighting
A track record of running a clean, orderly, well-disciplined floor
Ability to plan manpower and reprioritize under pressure
A calm, fair approach to discipline and conflict resolution
Comfortable leading and communicating across a multilingual team - Mandarin important Malay, Vietnamese, or Burmese an advantage
Structured problem-solver who looks for root causes, not quick patches
Hands-on and present on the floor - leads from the front, not behind a desk
Self-driven and independent, with high personal standards and strong attention to detail

What Success Looks Like

Production flows smoothly and garments are ready on time, even on high-volume days
The factory is clean, tidy, and well-organized every day - without anyone having to chase it
Staff are disciplined, productive, and clear on what is expected conflicts are resolved early and fairly
Standards hold consistently, without constant oversight from the owner

Why This Role Matters

This role keeps the engine of Presto running. The focus is not on firefighting day to day, but on building a disciplined, clean, and well-run production floor that delivers on time, holds high standards, and keeps improving.

How to Apply

Send your CV and a short note on a floor or team you've turned around to [HIDDEN TEXT]