Ms Excel, Slas, service delivery metrics, KPIs, vendor management, performance management, Operations Leadership, Analytical Skills

SAP, Erp, Oracle, audit tools, expense management platforms, compliance controls, Travel Expense policies, BPM Shared Services Global Delivery models, Reimbursements, Expense T E PTP processes, Concur, audits

Microsoft Office, Slas, Reporting Tools, Strategic Planning, data-driven decision-making, operations management, process improvement methodologies, Problem-solving, Google Workspace, KPIs, Stakeholder Management, people leadership, Budget Management

Ms Excel, Slas, service delivery metrics, KPIs, vendor management, performance management, Operations Leadership, Analytical Skills

google sheets , Sql, Excel, data analysis tools, consumer protection laws, local collections regulations, Credit Risk Management, dialer systems, third-party collections agency management, payment operations, collections operations, data querying tools, outbound contact technologies

Process Management, preparing and analyzing management reports, process improvement, Regulatory Compliance

contract management, quoting management, ICT service delivery operations, SAP or similar ERP systems, Microsoft Office Suite, billing and revenue assurance, order management tools

performance metrics, Data Analysis, franchise operations, multi-site management

safety compliance , Operational Management, Leadership, Continuous Improvement, Risk Management

Team Leadership and Development, Mobile technology platforms, Strategic Planning and Reporting, Operational Efficiency and Process Improvement, Fleet and Driver Operations, Reporting software, Operational tools, Service Quality and Customer Experience, Compliance and Regulatory Coordination