Cisco Voice, Verint, Prince-2, Unigy, Voice Systems IPC UNIGY Version 5.5, Cisco CUCM v15, Compliance regulations MiFID, SBC voice recording, MS Teams, Pmp, Agile delivery methodologies, Nice

governance & compliance, Agile Project Management, backlog management, Stakeholder Engagement, Documentation, Business Analysis

project manager, Agile, waterfall, Scrum, It Infrastructure, Unified Communications, Global network