Confluence, Agile, Scrum, Jira, Project program management, Managing complex cross-functional program projects, Lean Principles, Supporting multiple teams in a software development environment

Stakeholder Engagement, VOC insights, observational research, customer feedback, NPS improvement, Program Management

Automation, IMS related automated tools, Crisis Management, Risk Solutions, Governance processes, Program Management

Excel, Partner onboarding management, Engagement of top merchants, Business Analysis, Data-driven customer insighting, Powerpoint, Program budget optimization, Ms Word, Strategy Development

Change Management, Program Governance, Google Workspace, Problem-Solving Skills, Risk Management

Automation, Analytical Skills, Process Optimization, Project management, Program management, Stakeholder Management

Analytical Skills, Process Automation, Customer Service, AI-assisted tools, Operations