Networking Basics, Gpo, Ms Intune, Windows, Azure, technical support, Active Directory, ITSM tools, MS365

Servicenow, Windows OS, Ms Office 365, MS SQL, Exchange Server, Vpn, BMC Helix, Citrix, Azure, MFA, Active Directory

ticketing systems , Servicenow, Mandarin Language, Technical Troubleshooting

Microsoft Exchange, Office 365 4 R, Outlook 4 R, Blackberry Work 1 O, McAfee Drive Encryption 2 O

Microsoft Office, Service Now, Siebel, Desktop Troubleshooting, Vpn, Adobe

network connectivity , O365, Citrix, Outlook, Itil, Mobile Device Management, Excel, Windows 10, Word, AD, Powerpoint, VPN connectivity, Microsoft HDI, Microsoft Office products

Servicenow, Microsoft 365, ITIL-aligned support practices, Freshservice, Jira Service Management

Intune, O365, Video Conferencing, Servicenow, Azure, Vpn, Azure VDI, OneDrive, Windows 11, Active Directory, Sharepoint, AV support, MS-Teams, Zoom

vendor coordination , User Provisioning, Macos, Windows, Google Workspace, ITIL fundamentals, access management, hardware procurement, Jira Service Management

PCS, Printers, Windows 7, Office 365, iPhones, English, Ms Outlook, Macs, MS Office 2013, Level 1 phone support, Mandarin