Location: Bonifacio Global City (BGC), Taguig – FULL ONSITE WORK

Shift: Night / Shifting Schedules

We are looking for a Performance Excellence powerhouse to lead our strategic initiatives. This isn't just about managing processes; it's about architecting the future of our operational DNA. If you have a passion for business transformation and a knack for turning complex data into winning strategies, you belong here.

We Are Looking For

Performance Excellence Lead
Performance Excellence Manager

Performance Excellence Lead

Responsibilities

Oversee day-to-day performance initiatives, ensuring the team hits targets and maintains the highest standards of operational excellence.
Take point on client onboarding, managing the nuts and bolts of new account transitions to ensure a flawless start.
Work side-by-side with cross-functional departments to hunt down inefficiencies and roll out smarter ways of working.
Own the reporting. You'll analyze performance trends and present ah-ha! insights into leadership.
You aren't just a supervisor; you're a coach. You'll be responsible for upskilling your team and keeping the #iOPEXhappy@work spirit high.
Help us refine our best practices and ensure everything we do is compliant and top tier.

Performance Excellence Manager

Lead the firm's performance excellence initiatives, driving continuous improvement that moves the needle.
Own the onboarding of new client accounts, ensuring a white-glove experience from day one.
Partner with cross-functional teams to hunt down inefficiencies and implement sleek, modern operational workflows.
Don't just report numbers, analyze them to provide the Why and the How for executive decision-making.
Coach, mentor, and inspire a team of high performers to reach their full potential.

APPLY NOW!

What's in it for you

Our people enjoy some amazing perks, check out a few below:
Competitive salary package
Exciting employee engagement activities
Stability (Continuously getting pioneer accounts)
Learning sessions every week
Fast career growth
Free Parking Passes
Accessible location
HMO
Leave credits/Leave conversions
Night differential
Uncapped annual appraisal
2 days off

Performance Excellence - Lead and Manager