Job Description

Job Summary:

The Sales and Marketing Admin Assistant is responsible for supporting the sales and marketing team with administrative tasks, helping to ensure smooth operations and the achievement of company goals. This role requires a combination of organizational skills, attention to detail, and a strong understanding of sales and marketing processes.

Key Responsibilities

Sales Support:

Assist the sales team in processing customer orders, quotes, and inquiries.

Maintain and update customer databases and CRM systems.

Track sales leads and assist in following up with potential clients.

Coordinate sales meetings, including scheduling, preparing agendas, and taking meeting minutes.

Prepare sales reports and presentations for the management team.

Marketing Support

Assist in the execution of marketing campaigns, both digital and traditional.

Help manage and update the company's website and social media platforms.

Assist in the creation of marketing materials such as brochures, flyers, email newsletters, and social media content.

Monitor and report on the effectiveness of marketing campaigns.

Coordinate events, webinars, and trade shows as needed.

Administrative Tasks

Handle general office administration tasks such as filing, photocopying, and managing office supplies.

Maintain marketing calendars and ensure deadlines are met.

Prepare and process invoices related to sales and marketing expenses.

Processing of insurance

Respond to customer and client inquiries through phone, email, or other communication channels.

Manage and distribute internal communications within the sales and marketing team.

Data Entry & Reporting

Maintain accurate records of sales and marketing data.

Input and update information in spreadsheets, databases, and CRM systems.

Generate and distribute regular reports on sales performance, marketing activities, and other KPIs.

Collaboration & Coordination

Work closely with the sales and marketing teams to ensure the timely execution of tasks and projects.

Coordinate with other departments, such as finance and operations, to ensure seamless delivery of services to clients.

Assist in the preparation of budget reports and assist with the allocation of marketing funds.

Customer Relationship Management

Assist in maintaining positive relationships with existing and potential clients.

Support post-sale activities, ensuring customer satisfaction and assisting with queries or follow-ups.

Manage correspondence with clients regarding promotional

offers or new product launches.

DRMI-00811

After Sales Admin Assistant

Sales Admin Assistant