Infinit-O isn't just about business process optimization, we're about people. For over 20 years, we've been helping some of the world's fastest-growing companies in Financial Services, Healthcare, and Technology achieve multiple strategic advantages through data-driven solutions, high-performance teams, and cutting-edge technology. Our world-class Net Promoter Score of 75 reflects our commitment to excellence and client satisfaction.

But what truly sets us apart is our culture. At Infinit-O, we believe that diversity, equity, and inclusion are the foundation of innovation and sustainable growth. We embrace differences, empower perspectives, and create equal opportunities for everyone. Our people-first approach has earned us the Great Place To Work Certification three times, and as a B Corp Certified company, we're dedicated to making a positive impact not just in business, but in the communities we serve.

With a highly engaged and innovative team, we don't just optimize processes, we also create meaningful change.

Details:

Work Shift: Night Shift (9PM-6AM)
Work Setup: Hybrid (2-4x a month onsite)
Office Address: 9/F SCMC Mall of Asia Arena Annex (MAAX) Building, Pasay, 1300

Specific Duties and Responsibilities:

Execute day-to-day onboarding tasks for new firms on the Clients platform, including data entry, configuration updates, and workflow progression tracking within systems such as Airtable and internal tools.
Maintain and update onboarding trackers to ensure all tasks, dependencies, and statuses are accurate, complete, and up to date; proactively manage workflows to ensure timely completion and resolution of blockers.
Provide clear, detail-oriented status updates to internal stakeholders ensuring alignment on progress, timelines, and outstanding items.
Execute platform configuration updates (e.g., permissions, fund access, workflows) in accordance with defined requirements, ensuring accuracy and consistency across all onboarded firms.
Maintain clear, structured, and up-to-date documentation of onboarding processes, requirements, configurations, and deliverables to support consistency and scalability.
Ensure all onboarding-related tasks, documentation, and deliverables are completed accurately and on time, contributing to the achievement of Client Delivery team OKRs.

Job Requirements and Credentials:

Knowledge of alternative investments a plus
Advanced skills in Microsoft Suite a plus
Experience using task management and/or operational tracking tools
Strong organizational, multitasking, problem solving, communication, and time management skills
Highly organized self-starter with experience coordinating multiple competing priorities in a fast-paced environment

Qualifications:

Bachelor's degree in finance, accounting, economics or a related discipline preferred
1+ years of relevant experience preferably within the hedge fund and/or private equity industry

Client Delivery Analyst (Fund Onboarding) Hybrid | Night Shift