HR Admin Assistant

We are looking for a detail-oriented and proactive HR Admin Assistant to support centralized human resource services, with a focus on recruitment and onboarding processes. This role plays a key part in ensuring efficient HR service delivery, accurate employee data management, and excellent internal customer support.

Work Setup

Hybrid: 1x per week onsite in Taguig
Schedule: Monday to Friday | 9:00 AM – 6:00 PM (APAC shift)

The Role

Perform day-to-day HR Shared Services (HRS) operations in line with service level standards and metrics
Administer ServiceCentral resolutions and provide support across HR systems
Maintain accurate and up-to-date employee records, including personal files
Support recruitment and onboarding transactions and related documentation
Participate in ad hoc HR and office-wide projects
Follow established HRS processes and contribute to process improvements and efficiency initiatives
Monitor workload and assist in tracking team tasks and completion status
Ensure strict confidentiality, data accuracy, and compliance with HR policies
Collaborate with HR teams, system specialists, and program managers
Provide high-quality service and support to internal stakeholders
Contribute to process mapping, documentation, and continuous improvement efforts

Qualifications

Bachelor's Degree in Human Resources, Business Administration, or a related field
Strong written and verbal communication skills
Excellent organizational and time management abilities
Ability to prioritize tasks and work both independently and within a team
Detail-oriented with a strong focus on accuracy and data integrity
Customer-focused with the ability to maintain strong working relationships
Proactive, adaptable, and a fast learner
Proficient in Microsoft Office (Excel and Word preferred)
Experience using ticketing systems and/or HRIS tools is required
Willing to work on an APAC shift

HR Admin Assistant - Onboarding