Job Summary

To ensure maximum uptime, security, and performance of customer IT infrastructure by managing the full lifecycle of networking hardware and server systems from design to troubleshooting.

Responsibilities

Architect and configure LAN, WAN, and WLAN networks to meet customer requirements and optimize connectivity
Install, maintain, and manage routers, L2/L3 switches, Fortinet firewalls, and load balancers to ensure reliable network hardware performance
Manage VPN tunnels (Site-to-Site and Client-to-Site), VLAN segmentation, and routing protocols including OSPF and BGP to maintain secure and efficient network traffic flow
Coordinate with ISPs to manage internet circuits and resolve external connectivity issues promptly
Administer Windows Server (2019/2022) and Linux (RHEL) environments to maintain stable server operations
Manage Active Directory, Group Policy (GPO), DNS, and DHCP services to support directory and network services
Maintain virtual environments using VMware vSphere or Microsoft Hyper-V, including resource allocation and VM snapshot management
Implement security best practices to harden servers and network devices against cyber threats
Execute regular OS and firmware patch management to mitigate vulnerabilities
Manage enterprise Antivirus/EDR solutions and email security gateways to protect endpoints
Oversee daily backup processes to ensure data integrity and availability
Use monitoring tools such as PRTG and SolarWinds to proactively track traffic patterns and system health
Serve as escalation point for L2/L3 troubleshooting of complex technical issues beyond general IT support capabilities
Maintain accurate network diagrams, asset inventories, and standard operating procedures (SOPs) documentation

Preferred competencies and qualifications

CCNA/CCNP (Cisco), MCSA/MCSE (Microsoft), or VCP (VMware) certifications
Strong knowledge of TCP/IP, subnetting, and the OSI model
Experience with Storage Area Networks (SAN) and Network Attached Storage (NAS)
Familiarity with automation and scripting tools such as PowerShell, Python, or Ansible
Analytical mindset with ability to work effectively under pressure during outages
Clear communication skills for articulating technical issues and documenting changes and incidents
Minimum 2 years of relevant industry experience
5 day week @ AMK

Maestro HR
damien lee tian hong
R1106726
16C8462

Network and System Engineer (AMK)