Join a team driving digital transformation with Microsoft Dynamics where your work makes real impact.

The Opportunity

Lead the design of enterprise-grade CRM solutions within a globally connected consulting team — shaping end-to-end architecture across Microsoft Dynamics 365 Customer Engagement and Microsoft Power Platform to deliver scalable, high-impact outcomes for an Australian client base.

Why join us

Proudly Great Place to Work® certified
Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
Grow with stability: 100+ in our 10-Year Club by 2025
Dynamic talent network: 2,000+ across APAC and beyond
Competitive compensation with annual reviews
Comprehensive medical care for you and your family
Generous paid leave because work-life balance matters
Level up with LinkedIn Learning and tailored training
Flexible work setup

Staff Testimonial

I'm proud to be part of a team where our work supports hundreds of thousands of Australians with reliable connectivity every day — and where quality service and customer trust truly matter. – Delivery Lead, ASW Philippines.

What You'll Do

Lead end-to-end solution architecture across Dynamics 365 CE (Sales, Customer Service, Field Service, Customer Insights, Contact Center) and Power Platform.
Own and approve solution designs before build, acting as the final design authority across engagements.
Design robust data models in Dataverse (tables, relationships, security models, and governance structures).
Architect integration solutions across systems using APIs, Azure services, Dual-write, and real-time/batch patterns.
Define and enforce CE architecture standards, including ALM, environment strategy, and reusable accelerators.
Lead pre-sales activities including discovery, solution shaping, estimation, proposal writing, and executive presentations.
Embed AI and Copilot capabilities (e.g., Copilot Studio, AI Builder) into solution designs and promote AI adoption.
Govern delivery quality through design reviews, code reviews, and post-go-live audits.
Mentor and uplift consultants by providing technical guidance, conducting learning sessions, and developing future architects.
Collaborate with Australian stakeholders and teams remotely, ensuring alignment, strong communication, and delivery excellence.

Key Criteria

10+ years of hands-on experience delivering Dynamics 365 CE solutions, including multiple end-to-end implementations as a Lead Architect.
Deep expertise in CE applications (Sales, Customer Service, Field Service, Customer Insights) across configuration, customization, and extension.
Strong Power Platform capability (Dataverse, Power Apps, Power Automate, security, and ALM practices).
Proven experience designing complex integrations between CE and other enterprise systems (APIs, Azure, middleware).
Solid experience in pre-sales, including solution shaping, proposal development, and executive-level presentations.
Strong understanding of security, compliance, identity (Entra ID), and enterprise-grade architecture patterns.
Demonstrated ability to mentor teams and drive capability uplift, including AI and modern development practices.
Excellent written and verbal English communication skills, with experience working remotely with international stakeholders.
Relevant Microsoft certifications (e.g., PL-600, AZ-305) and experience with AI/Copilot, Azure, F&O integrations, or industry verticals are highly regarded.

Work setup:

Manila (BGC, Taguig): Australian hours (7:00am – 4:00pm PHT) hybrid arrangement - once a week in the office.

CE Solutions Architect