contact center operations , Sales Support, Retail Support, Digital platforms, Customer Service, Account Management, CRM ticketing

SAP, Salesforce, CRM Tools, Basic analytical and problem-solving skills, Customer service issue resolution, Data Entry, Analytics

SQL Server, Enterprise network infrastructure, Risk management, Critical Thinking, Problem-solving, Project management, SaaS experience, Customer Service Skills, Cloud concepts, Networking and security products

Cantonese, Customer service, vietnamese

Windows, Service Cloud SFDC, Customer Support, PC knowledge