As a Sales Designer at Casa Bella Home, you are key to driving sales through creative design solutions and exceptional customer service. You serve as the go-to expert on our furniture brands, guiding customers through their design journey with style and confidence. With a strong eye for detail, trend awareness, and solid product knowledge, you ensure every client experience reflects the highest retail standards.

Key Responsibilities

Deliver exceptional customer service by building rapport, demonstrating product knowledge, and catering to the unique needs of each client.
Guide customers through their home design journey, assisting them in selecting the perfect furniture pieces to complement their spaces.
Stay informed on product knowledge and market trends by participating in supplier training and monitoring competitor activity.
Collaborate as part of a team to create a memorable in-store experience—from selling and quoting to merchandising and maintaining showroom displays.
Coordinate with internal teams including sales support, operations, and finance to ensure a seamless customer experience.
Proactively manage customer feedback, using insights to continually elevate service, sales processes, and overall retail standards.
Provide on-site support for installations, deliveries, mock-ups, and design or architectural consultations when necessary.
Stay ahead of trends by actively expanding your knowledge of industry developments, product innovations, and competitors.
Adapt to daily challenges with flexibility and a problem-solving mindset.
Handle multiple customer inquiries simultaneously, delivering timely, competent, and professional responses.

The Ideal Candidate

Bachelor's Degree in Architecture or Interior Design
At least 1 year of experience or a strong interest in luxury retail and service.
A high level of motivation and a strong customer service mindset.
A target-driven attitude, with proven dedication to achieving and exceeding sales goals.
Experience in B2B sales and the ability to nurture and grow client relationships.
A strong desire to develop professionally and grow within the company.
Previous retail experience (preferred but not required).
Exceptional verbal and written communication skills, excellent attention to detail, and a genuine passion for customer engagement and sales.