Job Description

About Us:

Outsourced is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed your expectations and provide benchmark offshore solutions to your business. With Outsourced you can scale your organisation quickly, easily and cost effectively with dedicated remote staff based in our modern offices in Manila.

About The Role

We are looking for a detail-oriented and creative Amazon Creative & Content Specialist to support our growing eCommerce operations. This role focuses primarily on developing high-converting Amazon listing content and visuals, while also providing light customer support to ensure a seamless customer experience.

This position is ideal for someone who combines strong design skills with an understanding of Amazon marketplace standards and thrives in a structured, process-driven environment.

Key Responsibilities2. Customer Support (Secondary Focus)3. Social Media Creative (Secondary Focus)QualificationsRequiredPreferredKey CompetenciesNice to HaveWhat Success Looks LikeWork Schedule:

Amazon Listing Content & Creative (Primary Focus)
Create and optimize Amazon product listings, including:

Titles, bullet points, and product descriptions
Backend keywords and SEO optimization

Design and update Amazon listing images:

Main images (Amazon-compliant)
Infographics and lifestyle images
A+ Content / Enhanced Brand Content

Ensure all content aligns with brand standards and improves conversion rates
Conduct basic keyword and competitor research to enhance listing performance
Maintain consistency across product variations and catalog structure
Respond to Amazon Buyer-Seller messages promptly and professionally
Handle inquiries related to products, orders, and returns
Escalate complex or sensitive issues when necessary
Support maintenance of strong seller performance metrics (response time, customer satisfaction)
Create and publish social media content to drive traffic to Amazon listings
Minimum 2 years of experience with Amazon Seller Central (listings/content)
Proven experience creating Amazon listing images and/or A+ Content
Proficiency in graphic design tools (e.g., Adobe Photoshop, Illustrator, Canva)
Strong understanding of Amazon SEO, listing best practices, and image compliance
Excellent written English communication skills
Background or certification in Graphic Design, Digital Marketing, or related fields
Amazon-specific training (e.g., Amazon Ads, listing optimization)
Experience working with US-based eCommerce brands
Familiarity with tools such as Helium 10, Jungle Scout, or similar
Basic knowledge of Amazon policies and customer service standards
Strong attention to detail and brand consistency
Ability to follow SOPs and structured processes
Creative, yet conversion-focused mindset
Highly organized, reliable, and responsive
Comfortable balancing creative and operational responsibilities
Experience with Amazon PPC or campaign creatives
Video editing or short-form content creation
Experience managing multiple SKUs or large product catalogs
Consistent delivery of high-quality, conversion-optimized listings
Visually engaging content aligned with brand identity
Timely and professional customer communication
Measurable improvements in listing performance and customer experience

11:00 PM - 8:00 AM PHT

Work Setup

Home-based

Note

As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.

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By clicking on the I'm Interested button I hereby allow Outsourced Quality Assured Services, Inc. (Outsourced) to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.

Amazon Creative & Content Specialist (with Customer Support Exposure)