Be part of a well-respected global healthcare services firm delivering independent medical assessments, peer reviews, and compliance solutions—built on decades of industry expertise.

The Opportunity

Play a key role in managing critical documents and ensuring data accuracy in a secure, compliance‑driven environment.

Why join us

Proudly Great Place to Work® certified
Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
Grow with stability: 100+ in our 10-Year Club by 2025
Dynamic talent network: 2,000+ across APAC and beyond
Competitive compensation with annual reviews
Comprehensive medical care for you and your family
Generous paid leave because work-life balance matters
Level up with LinkedIn Learning and tailored training
Flexible work setup

Staff Testimonial

Working for the best client and loving what you do makes everything enjoyable at work. - Senior Broker, ASW Philippines.

What You'll Do

Monitor a centralized email inbox, accurately reviewing and routing high-volume incoming documents to the appropriate office or team.
Identify gaps in document handling processes and ensure proper classification, distribution, and workflow efficiency.
Gather, organize, and manage documents from multiple sources for accurate database uploads while maintaining proper version control.
Communicate with internal and external parties to obtain required documents, verify information, and resolve outstanding items.
Review case data for discrepancies, missing pages, or incomplete information, escalating issues when necessary and validating details through reference websites and sources.
Perform clerical and administrative support tasks, including filing, emailing, proofreading, and case support, while ensuring compliance with data security procedures and HIPAA confidentiality standards.

Key Criteria

At least 3 years of administrative and clerical support experience for medical/insurance industry.
Proficient in Microsoft office particularly Excel, Word and working familiarity with PDF/TIFF documents.
Keen to details and able to manage large volumes of documents & data.
Comfortable working with databases, online systems, and document management tools.
Strong interpersonal skills, organizational, time-management, and multitasking skills.

Work setup:

Manila (BGC, Taguig): US Pacific Standard Time of 8.00am to 5.00pm (11.00pm to 8.00am PHT) with a full onsite work arrangement.

Medical Admin Coordinator