Job Summary

The Payment Posting Specialist is responsible for accurately managing the organization's payment posting processes. This includes posting patient (self-pay) and insurance payments, applying contractual adjustments, reconciling daily bank deposits, and researching missing or misapplied payments to ensure accurate account balances.

Job Description

Accurately post all insurance and self-pay payments to patient accounts on the date of receipt, in accordance with client policies and procedures.
Ensure all posted payments align with actual bank deposits and resolve any discrepancies.
Research and apply insurance contractual adjustments to maintain accurate account balances.
Perform daily reconciliation and reporting of posted and deposited payments.
Investigate and resolve misapplied or missing payments to ensure proper account allocation.
Participate in weekly quality assurance evaluations and adhere to established QA standards.
Support compliance initiatives by following policies related to HIPAA, FDCPA, FCRA, and other applicable regulations.

Required Qualifications

Experience in payment posting, accounts receivable, or financial reconciliation within a healthcare or revenue cycle environment is preferred.
Proficiency in Microsoft Excel, including working with tables and basic formulas for reporting and analysis.
Familiarity with healthcare payment systems and insurance Explanation of Benefits (EOB) documents.
Ability to accurately read, interpret, and apply EOB details, including adjustment codes.
Strong attention to detail with the ability to identify discrepancies and implement corrective actions.
Ability to follow established processes and procedures for payment posting and reconciliation.

Screening Criteria

At least 1–2 years of relevant experience in payment posting, accounts receivable, or a related healthcare/RCM role.
Stable employment history.
Willingness to work onsite in Angeles.