Fortune Global 500 UPS

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Job Summary

At UPS Healthcare, we don't just move packages — we move critical, life-saving shipments across the globe. Behind that mission is a need for constant innovation, precision, and smarter ways of working.

We're looking for a Global Process & Strategy Supervisor who thrives in complexity, moves quickly, and isn't afraid to challenge how things have always been done. This is a temporary assignment designed to support key business initiatives, with the opportunity to transition into a permanent role based on business needs and performance.

What You'll Do

Lead end-to-end process improvement initiatives across global healthcare customer support operations
Analyze workflows, identify gaps, and implement scalable, high-impact solutions
Partner with cross-functional teams to drive operational and system enhancements
Translate business challenges into clear, actionable strategies
Develop process documentation, training, and tools to support adoption
Use data to inform decisions and measure success
Play a key role in shaping how healthcare customer support and systems operate today and, in the future.

Who You Are

A problem solver at your core — you don't wait, you act
Comfortable working in fast-changing environments with evolving priorities
Naturally curious and always looking for ways to improve
Confident bringing forward new ideas and challenging the norm
Able to balance strategy with execution

Qualifications

Experience working with Salesforce
Experience with data collection and analysis
Strong Excel skills
Bachelor's degree (or international equivalent) in Supply Chain, Business, or related field

Why Join Us

Work on high-impact, meaningful operations in healthcare logistics
Be part of a team that values innovation, ownership, and forward thinking
Opportunity to influence global processes and strategy
Collaborate with cross-functional teams across the organization

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UPS

Global Process & Strategy Supervisor – Healthcare Customer Support- Temp