About the Role

We are seeking a customer-focused Data Product Manager to lead and manage data products delivered as part of our managed services offering. In this role, you will oversee the lifecycle of data solutions provided to clients—ensuring they are reliable, scalable, and continuously delivering business value.

You will act as the bridge between clients, data teams, and operations—owning both product strategy and service delivery excellence.

Key Responsibilities

Define and manage the roadmap for data products within managed service engagements
Act as the primary point of contact for clients regarding data product performance and enhancements
Translate client requirements into scalable, reusable data solutions
Collaborate with data engineers, analysts, and data scientists to deliver high-quality outputs
Ensure SLAs, KPIs, and service quality standards are consistently met
Monitor product performance, usage, and client satisfaction
Drive continuous improvement, automation, and optimization of data workflows
Manage product backlogs, releases, and prioritization across multiple client accounts
Ensure strong data governance, security, and compliance practices

Required Qualifications

Bachelor's degree in Business, Computer Science, Data Science, or a related field
At least 3 years of experience in product management, data analytics, or managed services environments
Strong understanding of data ecosystems (ETL pipelines, data warehousing, APIs)
Proficiency in SQL and working with data platforms
Experience managing client-facing products or services
Familiarity with agile methodologies and service delivery models

Preferred Qualifications

Experience with data visualization tools such as Tableau or Power BI
Exposure to machine learning workflows using Scikit-learn or TensorFlow
Experience with cloud platforms such as Amazon Web Services or Google Cloud Platform
Background in customer success, consulting, or service delivery

Key Skills

Client and stakeholder management
Product lifecycle management in a service environment
Strong analytical and problem-solving skills
Communication and expectation management
Ability to balance multiple clients and priorities
Process improvement and operational excellence

Data Product Manager (Managed Services)