Saas, Salesforce, Customer Support, zendesk, Live Chat, intercom, Troubleshooting, Freshdesk

Empathy, Written Communication, zendesk, Problem-solving

zendesk, Organizational Skills, Problem-solving, Troubleshooting

Familiarity with internet-related tools, English Communication Skills, Basic computer literacy

English Communication Skills, BPO experience, Technical Support, Telco experience, Navigating multiple systems and applications