Role Overview

We are looking for an Associate Program Manager to support the successful planning, coordination, and delivery of large-scale programs within a dynamic, technology-driven environment. This role combines both strategic and operational responsibilities, working closely with cross-functional teams to ensure program objectives are achieved on time, within scope, and aligned with business goals.

The position is designed as a developmental role, providing exposure to program governance, stakeholder management, and end-to-end delivery oversight across multiple projects.

Key Responsibilities

Program Coordination & Delivery Support

Assist in defining and communicating program goals, governance structures, and responsibilities across internal and client teams
Support the planning and execution of program activities to ensure alignment with overall strategic objectives
Help coordinate multiple projects within a program, ensuring timelines, quality standards, and deliverables are met

Stakeholder Management & Client Engagement

Build and maintain strong relationships with stakeholders and client teams
Develop an understanding of business objectives to support long-term engagement and satisfaction
Assist in managing communication across teams to ensure alignment and transparency

Planning, Governance & Reporting

Support the development and maintenance of program documentation, including processes, budgets, and reporting tools
Assist in establishing governance frameworks and program controls throughout the lifecycle
Contribute to regular reporting on program performance, health metrics, and key updates

Risk, Issue & Change Management

Identify potential risks and issues and support the development of mitigation strategies
Assist in managing changes to scope, timelines, and priorities as program needs evolve
Help resolve blockers and support conflict management across teams

Operational & Process Improvement

Contribute to process optimization and operational efficiency initiatives
Support automation and continuous improvement efforts within program delivery
Provide guidance and support to project teams to improve execution and outcomes

Project-Level Support

Provide hands-on support to individual projects when required
Assist project managers and cross-functional teams in delivering program objectives

Required Qualifications

Bachelor's degree or equivalent practical experience
Experience in project or program management within a technology-driven environment
Strong organizational and workload management skills, with the ability to handle multiple priorities
Proven ability to work in fast-paced and evolving environments
Experience collaborating with cross-functional teams and stakeholders

Preferred Experience

Exposure to technology, cybersecurity, or consulting environments
Experience supporting large-scale or complex programs
Familiarity with structured and unstructured project management approaches
Experience in client-facing roles or stakeholder engagement

Skills & Competencies

Strong problem-solving and analytical skills
Ability to manage priorities, timelines, and dependencies effectively
Excellent communication, presentation, and interpersonal skills
Ability to work collaboratively in a team-oriented environment
Adaptability and flexibility in handling ambiguity and change
Proactive mindset with a focus on continuous improvement

Tools & Knowledge

Proficiency in standard productivity tools (e.g., spreadsheets, presentations, documentation tools)
Familiarity with project tracking and task management tools is an advantage

Certifications (Optional)

Project or program management certifications (e.g., PMP or equivalent) are a plus

Additional Notes

This role requires a balance of strategic thinking and hands-on execution
Candidates should be comfortable working in collaborative, fast-paced environments with evolving priorities

Associate Program Manager

Program Operations and Governance Manager