Position Responsibilities:

Accurately review,classifyand index incoming documents according to establishedguidelineand workflows.

Ensure data accuracy and completeness prior to system entry tomaintainhigh-quality administrative records.

Monitor queues, prioritize workloads, and process documents within required turnaround times.

Identifyand escalate discrepancies, missinginformationor document issues toappropriate teams.

Maintain compliance with data privacy,confidentiality,and recommending solutions.

Proficiently manage all support tasks

Required Qualifications:

Bachelor's Degree or equivalent administrativeexperience in a related field.

Cross-trained in all Admin Advantageworktypes

Proficient inMS Office andAdmin Advantage systems, including AWD,Manuconnect, ESC Web, and CII.

Preferred Qualifications:

.Strong attention to detail with the ability toidentifyerrors and inconsistencies quickly.

.Excellent organizational and time-management skills to handle high-volume workloads.

.Ability to work independently whilemaintainingaccuracy and productivity standards.

.Strong analytical and problem-solving skills for handling documentissures.

.Effective communication skills for coordinating with cross-functional teams.

We'llempower you to learn and grow the career you want.

We'llrecognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team,we'llsupport you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Working Arrangement

Hybrid

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