About Payscale

Payscale is the original compensation innovator for organizations who want to scale their business with pay and transform their largest investment into their greatest advantage. With decades of innovation in sourcing reputable data and developing AI-powered tools, Payscale delivers actionable insights that turn pay from a cost to a catalyst. Its suite of solutions Payfactors, Marketpay, and Paycycle empower 65% of the top companies in the U.S. and businesses like Panasonic, ZoomInfo, Chipotle, Quest Diagnostics, University of Washington, American Airlines, and TJX Companies.

Create confidence in your compensation. Payscale.

To learn more, visit www.payscale.com.

Job Summary:

Our People Team is made up of Payscale's HR, Talent, Enablement and PMO functions. We're here to ensure that our employees can be their full selves at work and provide all of the tools, programs, and resources they need to thrive! In particular, the Talent Acquisition team is responsible for all global full-cycle recruiting, partnering with business leaders to build best-in-class teams that enable us to meet (& exceed!) our company objectives.

We're seeking an experienced Talent Acquisition Coordinator to play a critical operational role on our global Talent team. This role supports a team of 5 Talent Acquisition Partners and serves as a trusted partner in ensuring a seamless, efficient, and high-quality recruiting experience for candidates and internal stakeholders.

As a Talent Acquisition Coordinator, you'll bring strong judgment, a high degree of autonomy, and a continuous-improvement mindset to interview scheduling, ATS management (Ashby), and recruiting operations. You'll also contribute to documenting and improving recruiting processes as we continue to scale globally.

This role will report to our Sr. Manager, Talent Acquisition and work closely with Site Leadership in our Manila office.

What You'll Do:

Global Interview Scheduling & Candidate Experience

Own complex, high-volume interview scheduling across global time zones, including multi-panel and executive-level interviews
Proactively manage scheduling logistics, anticipate conflicts, and resolve issues with minimal recruiter involvement
Serve as one of the primary points of contact for candidates throughout the interview process, delivering a polished and thoughtful candidate experience
Partner closely with recruiters and hiring managers to ensure interview plans are executed accurately and on time

ATS Administration & Recruiting Operations (Ashby)

Act as a day-to-day ATS power user in Ashby, ensuring data integrity, compliance, and consistency across all requisitions
Process and validate requisition requests, ensuring approvals, job details, and workflows are correctly configured
Open and configure jobs in Ashby, including interview plans, scorecards, hiring teams, and automation where applicable
Monitor pipelines and flag potential bottlenecks or data gaps to Talent Acquisition Partners
Support reporting, audits, and data hygiene efforts as needed

Process Documentation & Continuous Improvement

Create, update, and maintain recruiting SOPs, playbooks, and policy documentation in partnership with People Team leadership
Identify opportunities to improve scheduling efficiency, candidate communication, and ATS workflows
Support ad hoc talent projects related to process optimization, tooling, or scale-readiness
Serve as a knowledge resource for recruiting operations best practices within the Talent team

What We're Looking For:

Required Qualifications

35 years of experience in Talent Acquisition coordination, recruiting operations, or HR operations
Strong hands-on experience with an ATS; Ashby experience highly preferred
Demonstrated success managing complex interview scheduling in a global, fast-paced environment
High attention to detail with the ability to spot issues before they become problems
Excellent written and verbal communication skills with candidates, recruiters, and senior stakeholders
Comfortable working independently and prioritizing work with limited direction

Preferred Qualifications

Experience supporting recruiting teams in a SaaS, tech, or high-growth company
Familiarity with global hiring practices and cross-regional coordination
Experience contributing to or leading process improvements or operational projects
Experience with MS Office, Ashby, Slack, Confluence, Asana, Sharepoint, and similar tools is preferred.

What Success Looks Like In This Role

Interview scheduling runs smoothly, efficiently, and with minimal escalation
Candidates consistently have a clear, professional, and positive experience
Ashby data is accurate, well-structured, and audit-ready
Talent Acquisition Partners trust you as an operational thought partner
Recruiting processes are well-documented, scalable, and continuously improving
Requisitions and jobs are added to Ashby in a timely, compliant manner.

Why Join Us

Play a high-impact operational role on a global Talent team
Partner closely with experienced recruiters and influence how we scale hiring
Work with modern recruiting tools, including Ashby

Location

Payscale Manila has an employee centric hybrid model that provides you the flexibility to do your best work in a space that supports you, while also finding time to collaborate in person in our office for the moments that matter.

In our hybrid model, employees can work from the location that works best for them when our team is not scheduled to be in the office.

When you work from home, we recommend ensuring that you can meet the following technology, equipment and workspace requirements:

High-Speed Internet - A stable broadband or fiber connection (satellite is highly discouraged) with a minimum speed of 100 Mbps in a dedicated workspace that has a reliable Wi-Fi signal.
Device for Multifactor Authentication (MFA/2FA) - smartphone, tablet, etc.

Payscale has employees across the US, Canada, UK, The Philippines and Romania however we are currently unable to hire in the Quebec Province, Northern Ireland, and Hawaii.

Benefits And Perks

All around awesome culture where together we strive to live our 5 values:

Data informed decision making.
Customer first. Always.
Succeed together.
Relentless about results. Obsessed with excellence.
Lead the change. Shape the standard.

An open and inclusive environment where you'll learn and grow through programs and resources like:

Monthly company All Hands meetings
Regular opportunities for executive leadership exposure through things like AMAs
Access to continued learning & development opportunities
Our commitment to a continuous feedback culture which allows us to drive performance and career growth
A growing network of Employee Resource Groups
Company sponsored volunteer hours
And more!

Our More Standard Benefits

Paid Philippine Regular holidays + 1 additional Payscale holiday (Global Mental Health Day)
15 paid days of additional leave, credited up front upon regularization and refreshed annually. Unused leave are monetized.
HMO coverage +1 dependent
Fixed work schedule, Monday through Friday 10pm-7am Manila

Equal Opportunity Employer:

We embrace equal employment opportunity. Payscale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin, or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology, and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply we'd love to hear from you.

If you have a disability or impairment and need assistance with the application process, please email [HIDDEN TEXT] for support.

Fraud Alert:

Payscale values security and privacy. During your job application and interview process, we will never ask for your personal banking or financial information, social security number, or other sensitive information, if you are unsure if a message is from Payscale, please email [HIDDEN TEXT]

Talent Acquisition Coordinator

Talent Acquisition Coordinator (Manila)

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