CSR, Customer Service, Retail Banking

customer service, digital banking tools, banking platforms, Banking Products

Customer Service Representative

Customer Service Skill, Customer Care

customer service, English Communication, BPO experience, Problem-solving

customer service, phone support, live chat support, Email Support

Email platforms, Communication Tools, Customer service best practices

customer communication , SAP, order delays, CRM Tools, credits returns and exception management, lead times, end-to-end order management, Customer Service Operations, Audit Compliance, Case Management, Excel proficiency, stock availability, SLA tracking, Production Planning, Manufacturing Operations, documentation standards, cross-functional coordination, DIFOT tracking

Vlookup, Vba, Excel Macros, Microsoft Excel, XLOOKUP, Order Management, PivotTables, Customer service