Job Description

The Sales and Commercial Analyst is responsible for developing and maintaining regular, detailed reports and Key Performance Indicators (KPIs) to monitor sales performance, profitability, and financial health.

Main Activities And Responsibilities

Data Analysis & Reporting

Collecting, cleaning, and interpreting large volumes of sales, customer, market, and financial data.
Developing and maintaining regular, detailed reports, dashboards, and Key Performance Indicators (KPIs) to monitor sales performance, profitability, and financial health.

Sales Forecasting & Budgeting

Building and maintaining accurate sales forecasts using historical data, market trends, and statistical modeling.
Assisting in the budgeting process and tracking performance against budget/forecast, providing variance explanations.

Strategic Insights & Recommendations

Conducting deep-dive analysis to identify trends, weaknesses, opportunities for growth, and potential risks (e.g., in pricing, product mix, or customer segments).
Translating complex data findings into clear, concise, and actionable recommendations for sales leadership and management.

Commercial & Financial Modeling

Developing financial models to assess the profitability and commercial viability of new products, promotions, pricing strategies, and business initiatives.
Performing competitor and market analysis to ensure the company's strategies are competitive and aligned with market changes.

Cross-Functional Collaboration

Working closely with Sales, Marketing, Finance, and Product teams to align strategies, provide data support, and ensure data-driven decision-making across the organization

Key Skills And Capabilities

Advanced Microsoft Excel or Google sheets ability
Problem solving and conflict resolution skills
Excellence in service delivery under time pressure
Ability to understand Financial reporting and provide key insights.
Proficient written and oral communication skills
High Attention to detail
Ability to analyse data and report on it at all levels of the business
Sound business acumen and commercial aptitude
Ability to build relationships & work collaboratively with clients and organisational peers
Ability to work autonomously, employ initiative to find solutions, prioritise and exercise discretion

Qualifications

Must have a related work experience in the BPO industry
Relevant tertiary qualifications in management or business discipline (desirable)
Advanced Microsoft Excel or Google sheets ability
Problem solving and conflict resolution skills
Ability to understand Financial reporting and provide key insights.
Ability to analyse data and report on it at all levels of the business

Sales Analyst

Sales and Commercial Analyst

Sales Operations Analyst I