Work and Attendance Monitoring, Coaching, Performance Appraisal, Handling Escalated Customer Calls

Quality Assurance, Training, Customer Service, SOP expertise, Ms Office Applications

Technical Sales, Team Management, Coaching, Performance Management, Mentoring, data reporting, Call Center Operations, Payroll Templates

Solarwinds, Dns, Wan, Vlans, Vpns, Routing And Switching, DHCP, Datadog, Nagios, Zabbix, Servicenow, Firewalls, Microsoft Windows patch management, cloud infrastructures, Internet connectivity

google suite , Slack, Shopify, Gorgias, zendesk, order fulfillment tooling, workforce coordination tools

Call Monitoring, Operational Management, Coaching, Problem resolution, Performance Appraisal, Training And Development, People Management

Database Management Systems, Sql, data analysis tools, data integration tools, cloud-based platforms, business intelligence platforms, data quality methodologies, data visualization tools, compliance requirements, data governance frameworks

google sheets , Microsoft Excel, TikTok Shop Affiliate Marketing, KOL Influencer Marketing, Digital Marketing, e-commerce

Collections & Recovery, Team Leadership, Telecalling, Field Collections, Target Achievement, Team Handling, PTP Management, MIS Reporting, Dialer Management, Customer Handling

blue pumpkin , Cms, IEX, Baleen, LEAD Six Sigma Yellow Belt, Call center operations, Ms Word, Payroll templates, Basic WFM Orientation, Client-specific Certification, PEP courses, HR for Non-HR