Company Overview

The BAM Companies (BAM) began in 2010 in the heart of Indianapolis. Affectionately referred to as the BAMFAM by its employees, the company is dedicated to changing the way property management operates. A property management company focused on achieving maximum benefit for residents, owners, and investors, BAM always acts with a focus on its core values of: Growth, Fun, Family, and Work-Life Balance. In utilizing industry knowledge, the strengths of the team, and market expertise, BAM is a company that knows how to succeed! We encourage you to join this winning team, and grow with us.

Job Overview

We're looking for a Hubspot Implementation Specialist to take full ownership of our HubSpot ecosystemincluding CRM migrations, integrations, automations, and data operations. You'll be a key decision-maker in leveraging HubSpot to its fullest potential, driving improvements that boost efficiency, scalability, and user experience across the organization.

This role requires a proactive and critically-minded individual who can identify challenges, develop innovative solutions, and lead initiatives rather than simply completing a team member's requests.

Success in this role requires deep HubSpot expertise, a strong technical background, and the leadership skills to guide cross-functional teams and influence best practices. You must have an investigative mindset and advanced Excel skills to audit, clean, and maintain high-integrity dataidentifying inconsistencies and merge opportunities beyond built-in tools. Strong communication and collaboration are essential.

Key Responsibilities:

CRM & Data Management

Design, clean, and maintain CRM data for accuracy and reliability, ensuring all workflows, reports, and lists are meticulously organized.
Conduct detailed data audits to proactively identify workflow issues, duplicates, inconsistencies, or inaccuracies, and propose creative solutions for resolution.
Develop standardized usage guidelines and documentation for internal teams, ensuring clarity and adherence to best practices.
Generate comprehensive custom reports (and not pre-made templates) and dashboards within HubSpot's reporting tool to provide actionable insights into CRM performance, campaign effectiveness, and data trends, adapting them as new offerings emerge or evolve.
Lead and execute CRM migrations, ensuring smooth data transition from platforms like Appfolio and FINTRX to HubSpot, with a focus on process optimization.

Automation & Workflow Development

Design and implement sophisticated automated workflows within HubSpot to ensure CRM data is streamlined and optimized for efficiency.
Continuously evaluate and optimize existing processes to improve efficiency, scalability, and user experience, driving continuous improvement.
Collaborate strategically with internal teams to define business requirements and translate them into robust, scalable HubSpot solutions that meet evolving organizational goals.

Integrations & Technical Solutions

Map, design, and implement custom integrations using HubSpot APIs and Private Apps.
Set up and optimize integrations between HubSpot and other platforms (ie. Zapier, Google, Typeform, JustCall).
Ensure proper tracking and data synchronization across integrated systems.
Troubleshoot and resolve CRM and marketing automation issues.

Training & Support

Train team members on HubSpot best practices, workflows, and automation.
Work efficiently and respond to high-volume internal requests in a timely manner to ensure momentum is maintained across departments.
Monitor system performance and proactively address issues, implementing preventative measures and strategic enhancements.
Stay updated on the latest HubSpot features, updates, and industry trends to continuously enhance processes and leverage new capabilities.

Qualifications & Skills:

5+ years of hands-on experience with HubSpot Implementation (as a technical specialist or advanced user), demonstrating a deep understanding of its capabilities and limitations.
Expertise in Marketing Hub, Sales Hub, Service Hub, Operations Hub, and CMS Hub.
Entry-level developer experience in any CRM
Proven ability to audit and manage data at scale using advanced Excel skills (pivot tables, VLOOKUPs, INDEX/MATCH, conditional logic, etc.), with a strong emphasis on data integrity and process improvement.
Highly detail-oriented with a strong ability to identify data anomalies and workflow issues independently.
Strong knowledge of:
HubSpot administration and data modeling for custom objects, with an understanding of how to optimize for business processes.
Workflows, sequences, and webhooks, with an ability to design complex, efficient automations.
CRM data migration, mapping, and deduplication, with a focus on maintaining data quality and consistency.
HubSpot API and Private App development, demonstrating technical proficiency and creative problem-solving.
3rd-party integrations and automation tools, with an ability to design and implement robust integrated solutions
Familiarity with additional platforms (e.g., monday.com) is highly desirable.
Excellent problem-solving skills with a collaborative and proactive mindset.
Clear communicator with the ability to explain technical issues to non-technical stakeholders and work cross-functionally with marketing, sales, and operations teams.

Benefits

BAM offers a comprehensive benefits package that includes some out-of-the-box choices, but things being different and that challenge conventional wisdom is how we always operate.

Paid Time Off - Upon starting each employee already will be able to enjoy all 14-and-a-half paid holidays that BAM observes! On top of that, when each employee hits their 180th day, we drop 88 hours of PTO into each person's account. That only goes up on the employee's first BAM-iversary when we add another 120 hours into each person's bank.
Traditional Medical and Health Benefits - We all need them, and BAM provides them at a bargain! BAM puts a premium on your health so the company is providing you health insurance immediately upon hiring. BAM's insurance plans provide employees and their dependents access to medical benefits.
Company Culture - BAM strives to have and succeeds in always having the small company feel. You will never be a number, and will always be valued. We live out our values: (1) When People Grow, BAM Grows, (2) Loyal, Loving Family, (3) Fun, Quirky Spirit, and (4) Work Hard, Play Hard, WIN!
Personal & Professional Development - BAM pays for unlimited access to MytrueU which is a site that aggregates incredible community leaders and asks them to share their lessons learned, in order to enrich others.
Events - BAM spares no expense in order to plan events for the entire company. No matter where the employee is working, we ensure that everyone can get together and live out our Core Values.

Schedule:

8-hour shift
Monday to Friday
Night shift

Supplemental pay types:

13th-month pay

Communication Release

By applying for this position or showing interest to a team member, you agree to receive emails and text messages from Barratt Asset Management, LLC (The BAM Companies). If you want to stop receiving these communications, you can respond to a team member's call or message and request to be unsubscribed, which will then end the communication from us.

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