About Us

We are a BSP-regulated fintech company committed to driving financial inclusion and innovation through secure and user-friendly payment solutions. By empowering businesses of all sizes with digital tools, we help shape a cashless, connected future. Join a high-impact team where your ideas matter, and your leadership mindset is a daily asset.

Key Responsibilities:

Merchant Acquisition: Identify, engage, and acquire new merchants aligned with the company's growth strategy.
End-to-End Onboarding: Lead the complete onboarding process for new merchants, including kickoff calls, training sessions, system integration, and resolving any operational or technical issues that may arise during onboarding.
Relationship Management: Build and maintain strong, long-term relationships with merchants by ensuring timely support and a seamless experience before, during, and after onboarding.
Project Management: Own the onboarding journey by managing timelines, coordinating cross-functional teams, and proactively providing updates to both internal and external stakeholders.
Consultative Support: Understand merchant needs and business objectives to deliver a tailored onboarding experience, while proactively addressing potential challenges or roadblocks.
Collaboration: Work closely with support teams to streamline onboarding processes and ensure merchants are set up for success.
Feedback & Optimization: Gather and relay merchant feedback to internal teams to suggest process improvements and product or feature enhancements that drive merchant satisfaction and retention.
Additional Responsibilities: Perform other related tasks and special projects that support the business development function, as assigned from time to time.

Qualifications

Bachelor's degree in Business, Finance, Marketing, or a related field.
2–4 years of experience in merchant acquisition, partnerships, or business development in fintech, banking, or payments.
Familiarity with QRPH, POS systems, online payment gateways, or digital wallets.
Exposure to working with SMEs, enterprise clients, and digital platforms.
Demonstrated leadership mindset — you take initiative, make decisions, and drive outcomes without waiting for direction.
Solid understanding of KYC/AML requirements and BSP regulations.
Exceptional communication, persuasion, and presentation skills.
CRM-savvy, and highly organized with strong attention to detail.
Comfortable navigating ambiguity and fast-paced environments.

Perks & Benefits

Competitive compensation with performance-based incentives
Opportunities for leadership development and career progression
A collaborative and mission-driven environment

Business Development Associate