Tasks Required

Cold call prospects to sell the products and services of the client
Provide information about products features, prices etc. and present their benefits
Ask pertinent questions to understand the customers requirements
Persuade the customer to buy by demonstrating how the merchandise or services meet their needs
Upsells customers to larger products, more extensive packages, or higher-priced services
Keep a detailed record of call logs and enter data accurately and consistently into the companys database
Must have the ability to create responses aligned with the companys messaging and drive the conversation to an appointment
Generate and source leads through LinkedIn and other channels
Contact new leads, referrals, etc., using different channels of communication (email, chat, calls)
Follow up and/or confirm appointments using different communication channels (email, chat, calls)
Knows how to do lead prospecting and follow the companys buyer persona
Track prospects, timelines, hot buttons, and specific qualifications, and enter data accurately and consistently into the companys CRM
Must have the ability to create responses aligned with the companys messaging and drive the conversation to an appointment
Other ad hoc tasks that would be assigned

Requirements

Proven work experience as a Cold Caller/Telemarketer or relevant role is required
Working knowledge of relevant computer programs (e.g., CRM software) and telephone systems
Must have experience creating email content and email outreach
Knows how to source out leads for the industry
Ability to call, connect, and interact with potential customers
Knows how to craft responses and have meaningful conversations
Experience with B2B
Very particular about the process of sourcing out leads and what tools to use
Clear and concise communicator with effective verbal and written communication skills
Willing to create visit plans, conduct customer visits, participate in exhibitions, and be stationed in Singapore periodically
Self-disciplined and organized; able to consistently hit daily and monthly targets with limited supervision

B2B Caller