Shopify Specialist

Appropriate for growing Shopify businesses that need structured support in product data management, store organization, and customer support to improve efficiency and free up time for business growth.

Primary Goa

lThe primary focus of the Shopify Specialist is to support the accurate and efficient management of Shopify backend operations. This includes uploading and organizing product and business data, maintaining structured collections, supporting basic customer service, and ensuring all Shopify information is updated, clean, and well-organized. The role is execution-focused, following existing SOPs, and helps the client focus more on scaling and strategic growth

.
Key Responsibiliti

esShopify Data Entry & Uploadi

ngUpload product and business data into Shopify backe
ndAdd and update product titles, descriptions, topics, and lin
ksInput and maintain accurate information across Shopify listin
gsEnsure data consistency and accuracy based on provided SO

PsProduct Organization & Collection Manageme

ntOrganize and categorize products within Shopify collectio
nsPrioritize and update products based on client direction and research not
esEnsure collections are structured for easy navigation and visibili
tySupport ongoing updates as new products or listings are add

edData Tracking & Reporting Suppo

rtMaintain and update Excel sheets for product and store tracki
ngEnsure data accuracy between Shopify and internal tracking documen
tsSupport basic reporting tasks as need

edCustomer Service Suppo

rtRespond to customer inquiries in a timely and professional mann
erProvide clear and helpful responses aligned with brand tone (Elevated Bran
d)Escalate complex issues when necessa

ryGeneral Shopify Suppo

rtUpload new client or business profile information into Shopi
fyAssist with store updates as directed by SO
PsSupport general administrative Shopify tasks as the business gro

wsExperien

ce2+ years experience in Shopify support, data entry, or e-commerce assistan
ceStrong attention to detail and high level of accuracy in data wo
rkExperience in customer service or admin support is an advanta
geComfortable working with SOP-driven tasks and structured workflo
wsCritical thinker with strong organizational skil

ls
Core Tools & Platforms (Required to have intermediate to advanced skills with at least one tool from each tool ty

pe)E-commerce Platform: Shop
ifyProject Management & Documentation: Asana, ClickUp, Not
ionCommunication: Slack, Em
ailProductivity & Data Tracking: Google Workspace, Microsoft Exc

el Additional Tools (Nice to Ha

ve)Client is managing a growing Shopify-based busin
essSOPs are already in place for structured execut
ionRole is designed to free up the client's time for business growth and strat
egyStrong potential to grow into a full-time Shopify role with expanded responsibilit
iesIndustry: Exclusive women-focused search platform (invite-only, curated netwo

rk)

Shopify Specialist

E-commerce Operations Specialist (Shopify)