Position: Technology Architect (Customer Interaction Tribe)

Duration: Permanent

Work Mode: Hybrid (3WFO & 2WFH)

Location: Taguig City, Philippines

Job Summary:

The Customer Interaction Tribe is looking for a Solution Architect with a strong software development and full-stack engineering background. This tribe focuses on customer-facing digital experiences across web and mobile platforms, enabling seamless and engaging user interactions at scale. Weʼre looking for someone who combines deep technical expertise, hands-on coding experience, and architectural design acumen to drive the delivery of scalable, efficient, and intuitive customer solutions.

Job Responsibilities:

Design & Develop end-to-end systems for high-performance, scalable digital platforms that power customer interactions. Translate business requirements into modular, resilient, and secure architecture blueprints.
Lead and bring a developer-first mindset, guiding teams in adopting clean code, scalable design, and performance optimization techniques.
Collaborate with squads to design cloud-native, containerized applications with well-structured APIs, frontends, and backend services. Ensure strong alignment between frontend, backend, infrastructure, and DevOps layers for seamless delivery.
Evaluate and perform architecture reviews, code optimization sessions, and advocate for quality-first development and testing practices.
Innovate and drive adoption of CI/CD pipelines, containerization best practices, and infrastructure-as-code across the delivery teams

Job Qualifications:

At least 15 years of total experience with a minimum of 10 years of relevant experience in Solutions Architecture.
Proven experience as a Solution Architect with a strong background as a Senior Developer (capable of designing and developing). Also open to Senior Developers willing to transition to architecture.
Strong full-stack knowledge with real exposure to back-end, front-end, and infrastructure components.
Strong problem-solving skills, attention to detail, and communication abilities.
Proficiency in modern programming languages such as JavaScript, Java, Python, Go, or similar languages.
Solid understanding of system design, software architecture, and design patterns.
Deep experience in API design, database schema design (SQL & NoSQL), and scalable systems.
Hands-on experience with cloud platforms (AWS, GCP) and cloud-native strategies.
Working knowledge of CI/CD, Docker, Kubernetes, Terraform, and GitOps tools like ArgoCD.
Nice to have: familiarity with mobile app and/or front-end web development.

Preferred Tech Stack & Tools

Programming Languages: JavaScript, Java, Python, Go, et al.
Databases: Relational - PostgreSQL or MySQL; NoSQL - MongoDB, Redis, Memcached, DynamoDB, etc.
Cloud Platforms: AWS or GCP
Messaging / Streaming: AWS SQS, GCP PubSub, RabbitMQ, Kafka, Pulsar, etc.
Containers & IaC: Docker, Kubernetes, Terraform, ArgoCD
Front-end: React, Vue, or Angular; TailwindCSS
HTML/CSS for UI structuring and styling