Position responsibilities

Supply Planning & Inventory Management

Oversee and approve safety stock (SS) algorithms, outputs, and updates.
Review outliers and drivers behind SS changes; guide corrective actions.
Define and approve supply network structures and planning horizons.
Review and validate supply planning master data (lead times, MOQ, production calendars, constraints).
Oversee release of approved demand forecasts from Demand Planning to Supply Planning.
Review and validate critical RM/PM constraints and mitigation strategies.
Approve final supply plan ensuring feasibility and alignment with business priorities.
Review and finalize production capacity plans, identifying risks and alternatives.
Monitor adherence to planning parameters and drive continuous planning discipline.

Logistics, Transportation & Carrier Management

Oversee carrier selection decisions aligned with service, cost, and performance goals.
Review and approve shipment optimization proposals and transportation mode decisions.
Approve expedite shipments and exceptions to standard logistics flows.
Oversee shipment planning adjustments and ensure alignment with supply plans.
Review supplier/customer time-slot bookings and ensure scheduling efficiency.
Lead coordination with carriers to ensure availability, on-time dispatch, and delivery commitments.
Monitor transportation milestones and ensure proactive issue resolution.
Review and validate carrier invoices; oversee approvals for carrier payments.
Ensure compliance with logistics KPIs, transit time tracking, and operations reporting.

S&OP (Sales & Operations Planning) Governance

Review alignment of corporate, demand, supply, and operational strategies across functions.
Review sales forecast inputs and ensure completeness prior to demand review cycles.
Lead and oversee demand review meetings, validating key inputs and assumptions.
Review system-generated safety stock recommendations and approve exception handling.
Review supply planning parameter changes and ensure they align with global standards.
Monitor and review potential supply or capacity constraints, preparing mitigation plans.
Review dashboards, KPIs, and AOP/LE (Latest Estimate) alignment for S&OP governance.
Lead Pre-S&OP meetings, ensuring alignment between constrained demand plan and consensus demand plan.
Provide insights and final recommendations for Executive S&OP discussion.

Master Data, Systems & Reporting

Review and approve updates to supply chain master data (items, BOMs, suppliers, lead times, capacities).
Ensure integrity of supply, forecast, and inventory data uploaded into planning systems (SAP, APO, IBP, etc.).
Oversee development and refinement of dashboards, operational reports, and planning analytics.
Ensure accuracy, timeliness, and completeness of reports used across planning and logistics operations.

Stakeholder Management & Cross-Functional Collaboration

Partner with Demand Planning, Procurement, Logistics, Production, Quality, and Sales to resolve planning issues.
Lead escalations related to supply constraints, transportation delays, or data discrepancies.
Communicate planning outcomes, risks, and improvement opportunities to leadership and stakeholders.
Represent Supply Chain & Operations in internal forums and cross-functional committees.

Continuous Improvement & Operational Excellence

Champion process improvements across planning, transportation, and S&OP cycles.
Drive standardisation of supply chain policies, systems, and workflows.
Lead root-cause analysis for recurrent issues (forecast bias, stock-outs, delays, capacity gaps).
Implement digital supply chain tools and automation opportunities.
Enhance team capability through training, knowledge sharing, and process documentation.

People Leadership & Team Development

Mentor, coach, and grow the capability of supply chain analysts and specialists.
Set clear goals, monitor performance, and drive continuous skill enhancement.
Address underperformance with structured improvement plans.
Foster a culture of accountability, collaboration, and problem-solving.
Support recruitment, onboarding, and retention of high-performing supply chain talent.

Performance measures

Supply Plan Accuracy: Quality and feasibility of supply plans, capacity alignment, and constraint handling.
Inventory Performance: Optimal safety stock levels, stock availability, and reduction in excess/obsolete inventory.
Logistics Efficiency: On-time delivery, carrier performance, cost optimisation, and minimal exceptions.
S&OP Maturity: Quality of inputs, meeting effectiveness, and alignment across demand, supply, and finance.
Data Quality & Compliance: Integrity of master data, adherence to planning standards, and audit readiness.
Stakeholder Satisfaction: Positive feedback from cross-functional teams and leadership stakeholders.
Team Capability: Improved planning accuracy, analytical skills, and independent decision-making.

Required skills, qualifications, and experience

Qualifications

Bachelor's degree in Supply Chain, Operations, Logistics, Engineering, Business, or similar field.
APICS/CPIM, CSCP, Lean Six Sigma, or similar certifications preferred.

Experience

710+ years experience in Supply Planning, Demand Planning, Inventory Management, Logistics, or S&OP.
Minimum 3+ years in a team lead or supervisory role.
Experience working in a shared services, GCC, manufacturing, or global supply chain environment preferred.
Hands-on experience with planning systems (SAP, APO/IBP, O9, Kinaxis, Oracle, etc.).

Technical / Functional Skills

Strong understanding of supply planning, capacity planning, inventory optimisation, and safety stock modelling.
Deep knowledge of transportation planning, shipment execution, and carrier management.
Proficiency in advanced Excel, analytics tools, and planning/scheduling systems.
Strong understanding of S&OP, demand/supply balancing, and cross-functional planning.
Ability to analyse large datasets, identify trends, and provide actionable insights.

Leadership & Behavioural Skills

Strong decision-maker with ability to manage complexity and multiple priorities.
Effective communicator capable of influencing senior stakeholders.
Collaborative and proactive in cross-functional environments.
High attention to detail with strong problem-solving skills.
Resilient, adaptable, and calm under pressure.
Demonstrates discipline, integrity, and accountability.

Professional, Inside Sales (IT Sales)

Professional, Application Support