Acd Jobs

Professional Services Contact Center Engineer

Permanent Job

2-4 years

Lead Management Troubleshooting VoIP analytical ACD Wfm CRM Problem-solving communication IVR/VRU English Dialer Call Center Technical Java HTML Pbx Networking Api Cti

6 days ago

Associate Professional Services Contact Center Engineer (Open for Fresh Grads)

Permanent Job

Philippines ,

Manila

0-2 years

Wfm IVR/VRU Dialer Call Center VoIP ACD Java Networking Api Cti HTML Pbx

28 days ago

Contact Center Engineer

Permanent Job

Philippines ,

Manila

2-3 years

contact center operations Performance Management VoIP Technical Writing ACD Documentation Quality Monitoring Business Objects CRM Workforce Management Salesforce Knowledge Management Pbx Tcp/ip Ivr Saas Microsoft Office Coding Osi Model Cti

a month ago

Alabang, Eastwood, Clark | Workforce Supervisor

Permanent Job

Philippines

7-9 years

Six Sigma tactical implementer workforce planning programs Technology processes certification Scheduling call center metrics avaya cms Innovation project management written communication skills Creativity strategic critical thinker Training financial objectives operational objectives Capacity Planning Lean workforce management systems ACD intra-day functions Workforce Planning People Management Verbal Communication Skills Forecasting developing a workforce team advanced excel Data Visualization Data Analytics Rtm automation Software Packages data scientist Excel Sql

a month ago

Telephony Specialist

Permanent Job

Philippines

0-2 years

Cisco monitor/recorder systems Architectural Design Digital call center reporting CTI links IP telephony software infrastructure documentation Cisco CCM equipment TDM ACD split/skill reports SIP circuits VOIP networks Analog Engineering T1 vectoring using CMS Ip Telephony Aes

a month ago

Subject Matter Expert (Network and Telecoms)

Permanent Job

Philippines ,

Manila

3-5 years

data communications systems VoIP ACD Documentation Technical Writing intranets SIP network diagnostic LANs 802.11 Internet Windows Operating Systems Mpls voice services FTP/SFTP network analytics tools Pbx Network Devices BGP Eigrp Microsoft Office Load Balancers Ipsec HSRP OSPF Webrtc Rip Cti Ccna Routers Ccnp Ivr Wireshark Networking Protocols Network Troubleshooting Qos Vpn Wans Switches Firewalls

3 months ago

Application Support Supervisor

Permanent Job

Philippines

2-3 years

CRM ACD Sql Sdl SAP

4 months ago

Application Support Assistant

Permanent Job

Philippines

1-2 years

CRM ACD Sql Sdl SAP

4 months ago

Senior Technical Support Engineer

Permanent Job

Philippines

0-2 years

ACD VoIP PCap analysis media gateways SBC devices HTTP/XML/ASP/JSP contact center environments SIP CRM Web Servers Pbx Ivr Cti Webrtc

2 days ago

Senior Workforce Management Manager

Permanent Job

Philippines

5-7 years

Aspect eWFM written communication skills TimeLine result orientated Team Player Analytical Skills ACD reporting blue pumpkin Problem Solving IEX Genesys WFM Nice administration Verbal Communication Skills Pressure Verint

11 days ago

Assistant Workforce Manager

Permanent Job

Philippines

3-4 years

ACD Power Point analytical Real Time management Problem Solving organizational abilities English Communication Skills Leadership Skills Work force management Access microsoft products Excel

11 days ago

Digital Product Specialist/Owner

Permanent Job

Philippines

1-4 years

Banking calibration sessions Contact Center Interpersonal Skills ACD phone systems process improvement Data Analysis Process Owners Finance communication Documentation process Call Routing Quality Assurance Tls

21 days ago

Specialist, IT Helpdesk (San Mateo/Naga)

Permanent Job

Philippines ,

Naga ,

Bicol Region

3-5 years

mobile device experience ACD telephony systems Remote/VPN technologies Apple/MAC Troubleshooting Microsoft Office Windows Itil Help Desk Support

a month ago

Senior Manager, IT Infrastructure

Permanent Job

Philippines ,

Taytay

4-5 years

ACD AD Project management ITIL Practitioner Telephony VMware Storage Solution SDWAN Citrix Change Management Dns Office 365 Firewalls Ip Telephony System DHCP Vpn Network Incident Management Cisco Azure

a month ago

Top Industry

Job Category

Acd Jobs

Professional Services Contact Center Engineer

Associate Professional Services Contact Center Engineer (Open for Fresh Grads)

Contact Center Engineer

Alabang, Eastwood, Clark | Workforce Supervisor

Telephony Specialist

Subject Matter Expert (Network and Telecoms)

Application Support Supervisor

Application Support Assistant

Senior Technical Support Engineer

Senior Workforce Management Manager

Assistant Workforce Manager

Digital Product Specialist/Owner

Specialist, IT Helpdesk (San Mateo/Naga)

Senior Manager, IT Infrastructure

Sr. Technical Support Engineer