Worker Approval and Verification Specialist

2-5 years
2167 - 2167 PHP monthly
19 days ago 1 Applied
Job Description

With more than 7,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest provider of offshoring solutions.

Worker Approval and Verifications Specialist, be 100% YOU with MicroSourcing!

A Worker Approval and Verifications Specialist is expected to:

  • Review support providers profiles, verify documents and check for compliance with Mable policies and procedures
  • Communicate with support providers or other individuals as required via an outbound call, email, live chat and SMS to assist support providers in completing the sign-up and registration process
  • Identify and raise trends in enquiries or issues faced by support providers in seeking to get approved to operate on the Mable platform
  • Meet and exceed role KPIs and daily tasks while maintaining excellent quality
  • Ensure thorough and accurate record-keeping in Salesforce
  • Undertake other duties and responsibilities as required
  • Adhere to all company values, policies, and procedures
What it takes to be part of our team:
  • At least 2 years of experience in customer service
  • Must be amenable to work onsite in Eastwood
  • Excellent communication skills
What's in it for you
  • Competitive Total Rewards (Compensation, HMO, Group Life Insurance, and Performance bonuses)
  • A very collaborative work culture
Find a balance between work and life that fits you. Do what you do best with MicroSourcing!For more information, visit https://www.microsourcing.com/
*Terms & Conditions apply

JOB TYPE

Education

Bachelors/ Degree

MicroSourcing Philippines Inc, is one of the leading outsourcing solutions providers in the Philippines. We specialize in setting up offshore operations for foreign clients who operate in a wide variety of industries all over the world. Our offices are located in the Eastwood City Cyberpark, Mall of Asia Complex, Bonifacio Global City, Ortigas and Cebu IT Park and form the perfect professional environment from which we can run our various projects. MicroSourcing is a fast moving and flexible company with a great international management team.

About Recruiter
Chris Loyong

Functions

Customer Service/Call Centre/BPO,
IT

Industry

ITES/BPO/Call Center

Skills/Roles

Customer Service and IT

LEVEL HIRING FOR

Junior Level,
Mid Level,
High Level

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