Web Developer/Helpdesk Analyst - Dayshift

Web Developer/Helpdesk Analyst - Dayshift
Salary Range: PHP 35,000 - PHP 45,000
Location: Makati City
We are currently seeking to recruit a professional developer and Helpdesk Support Analyst to join
our dynamic IT Team.
Reporting to the IT Manager, your primary responsibility will be to work alongside the IT
Development and Helpdesk Teams in a professional and timely manner to ensure an efficient and
quality service is provided to all stakeholders. An expert-level understanding of JavaScript, MSSQL,
and CSS are essential, as well as experience in scoping and cost calculation with clients.
Responsibilities:
This position undertakes a broad range of duties including:
- C#, JavaScript, and SQL proficiency is required - Efficient use of .net Frameworks is an advantage
- Solutions orientated with demonstrated ability in IT analysis, problem-solving, and resolution skills -
A demonstrated ability to manage competing priorities - Strong technical background with the ability
to write clean, easy-to-read code - Microsoft SQL Database Knowledge - Develop IT documentation
to support operational processes as required - Incident, problem, and change management
experience within predetermined KPIs - Exceed Client SLAs and KPIs
Key Selection Criteria

Relevant Tertiary, Degree, or industry-related qualifications
Developer Helpdesk experience in a fast-paced environment
Experience in scoping and cost calculation with clients
Experience working autonomously and within a team
Working knowledge of C# JavaScript, MSSQL and CSS
Excellent troubleshooting and analytical skills
Strong communication skills including the ability to understand technical problems and to
clearly explain solutions
Strong work ethic and positive can-do attitude

To be considered for this role you must be able to demonstrate the above experience as well as a
real passion for IT.