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VMS Business Operations Associate (Manager)

JPMorgan Chase Bank, N.A.


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0-2 Years
12 days ago
32 Viewed
0 Applied

Job Description

Job Description :

JPMorgan Chase seeks to do business with suppliers who provide the best price, quality, and capability to meet our business needs. With over600 team members in 11 countries, our Global Supplier Services (GSS) organization works proactively with line of business colleagues to identify capable suppliers, lead the competitive sourcing process, and negotiate and contract with the chosen suppliers. Leveraging firm-wide buying power and controlling risk are consistent overarching goals.

Job Summary:

As a Category Sourcing Manager within Global Supplier Services, you will be a member of Global Contingent Workforce Management (GCWM) team for US based in Manila, reporting to an APAC Lead Category Manager. The team supports the firm's lines of business (LOB's) as it applies to the end-to-end sourcing process of Contingent Workforce activities and is responsible for the sourcing and operational management of the Contingent Workforce category and supplier community for the firm. The Category Sourcing Manager will be responsible for supply chain management, demand management, client management and day to day fulfillment of the firms LOB and business contingent worker needs assisting the Global Systems and Data Business Owner.

Job Responsibilities:

  • Overseeing technology roadmap and projects/priorities within in conjunction with corporate technology.
  • Enabling cross category opportunities within the technology to develop the reach and scope of the GCWM program, optimizing benefits & efficiencies of the service.
  • Managing tickets and inquiries including, but not limited to: general request inquiries, assignment updates/changes, invoicing questions/concerns, timesheet questions/concerns, reporting requests, etc.
  • Demonstrating independent thinking and an initiative-taking approach to solving issues in existing technology and implement per business needs, seeking creative solutions when necessary.
  • Drive continuous improvements by staying on top of new VMS functionality.
  • Using analytical tools to perform analysis.
  • Manage data load imports (bulk uploads of metadata).
  • Liaising with teams to ensure we proactively share feedback on enhancements and system issues.
  • Supporting Contingent Workforce Procurement operational activities & transactions globally, challenging levels of excellence through the full process lifecycle & optimizing Beeline usage.
  • Developing internal client relationships to understand business footprint and skillset requirements, as well as resource and location strategies.
  • Aligning on best practices in request, demand & workload management, installing excellence throughout the process initiation steps.

Required qualifications, capabilities, and skills:

  • Experience with SAP Fieldglass/Beeline or relevant vendor management systems.
  • Strong proficiency with Microsoft Excel.
  • Strong project management skills including, planning, implementation as well as continued effective maintenance of details project plans.
  • Ability to follow top-down instruction and big-picture strategy.
  • Ability to effectively document processes and procedures.
  • Strong organizational skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to multitask and adapt to changing priorities.
  • Proactive stance and inquisitive nature.
  • Good problem solving and initiative skills.
  • Experience in staffing industry with understanding of financial services organizations.


JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.


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